Shipping policy
Shipping Policy
Processing Time
All orders are handcrafted and prepared for shipment by our small team in Fruitvale, BC. Please allow 6-10 business days for order processing before your package ships. We do not process or ship orders on weekends or holidays.
Shipping Rates & Delivery
We are pleased to offer FREE Canada-wide shipping on all orders over $75.
Once your order is shipped, you will receive a tracking number via email. Delivery times within Canada typically range from 2-10 business days, depending on your location and Canada Post's service standards.
Local Pickup & Community Fridge
We are proud to serve our local Kootenay community!
· Free Local Pickup is available in Fruitvale, BC. Select this option at checkout, and we will email you with coordination details once your order is ready.
· Find our fresh, wildcrafted syrups at The Fruitvale Community Cupboard (self-serve honour system fridge) seasonally.
International Shipping: We ship exclusively within Canada and we do not offer shipping outside of Canada at this time.
Questions?
We are a small business dedicated to getting your wildcrafted goods to you with care. If you have any questions about your order, please contact us.